Your Order
How to order and the after sales process.
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Can I Order From Outside The UK?
YES
Please contact us prior to ordering with your details on which items you wish to purchase, we will then get back to you with a price including P & P.
Please remember to add your Destination Country so we can correctly estimate your postage charge and if you would like to pay by Google Checkout or PayPal.
We will then directly invoice you through Google Checkout or PayPal, this will read Payment request from Pretty Pink Pearl Ltd.
Please email detail to hello@sinnersaint.co.uk
How Can I Pay For An Order?
You can only pay by either Credit or Debit Card using Google Checkout or Sage pay, Sage pay also has the option to use your Paypal account.
See Google Checkout for their terms and conditions.
We can also bill you direct through PayPal should you not wish to use Google Checkout, this would read Payment requested from Pretty Pink Pearl Ltd.
If you choose to pay by PayPal please email your required items to hello@sinnersaint.co.uk and remember to add your address and contact number on the email. We will then request a payment from you together with P & P, this ways means not having to start a google checkout account.
We can also do a telephone order on 01484 850596
Between
9am to 6pm Monday to Friday
10am to 4pm Saturday & Sunday
Can I Pay Using PayPal?
YES This is possible
You can pay using Sage pay which has an option to use Pay pal or we can bill you direct using Pay Pal please email us at hello@sinnersaint.co.uk
Send us the items you require with your contact details and we will then send you a payment request which will include P & P, should you wish us to bill you direct.
Some buyers do prefer to use this method of payment especially if they are outside the UK.
How Do I Return Goods?
Please read our returns policy for how to return goods. This can be found in our Terms and Conditions. If you have any problems please contact us by email hello@sinnersaint.co.uk using our Contact page.
How Do I Place An Order?
You can only order over the internet using our website.
We can also do a telephone order on 01484 852383
Between
9am to 6pm Monday to Friday
10am to 4pm Saturday & Sunday
How Long Will My Order Take?
Your order will be dispatched with in 24/48 hours of you ordering it.
You will be notified by email when your order is dispatched. If items are out of stock you will be immediately notified and an expected date of them being back in stock will be given to you.
Our garments are all printed to order and could take up to 7 working days but we usually dispatch within 3 working days.
If you no longer want an item that is out of stock you can ask for a refund.
How Much Postage Will I Be Charged?
All our postal charges are based on the weight of the package. Please follow the link to Royal Mail for their charges.
Cards and Postcards are excluded from this, we only charge £1.25 + 25p (packaging). Please note that charges will alter if you purchase other items with cards.
Please contact us for more information.
We also charge a small amount for packaging which is included in the P & P charge.
Should the postage be charged over the recommended rate we will only charge your google/paypal for the required P & P amount.
What Do I Do If I Receive Faulty Or Damaged Goods?
Please see our Policy on returning items in our Terms and Conditions. If you are unsure please Contact us by email hello@sinnersaint.co.uk or go to our Contact page.
When Will My Card Be Charged?
Please refer to Google Checkout policies for how they process payments.
Can i Make a Telephone Order?
YES
you can make a telephone order contacting us on
01484 850596
Between
9am to 6pm Monday to Friday
10am to 4pm Saturday & Sunday
